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Can’t find what you’re looking for on our catalog? We can help with that.   Try our sourcing service, free of charge:   1. Fill out our request form with your budget, photos, and requirements. 2. A maximum of 10 products is allowed in your request per week. 3. Wait for an email/message from us within 1-2 weeks.   Fill out the form now and get your price quote

Reminder on requesting products

We are unable to source bulky furniture (e.g., couches, bed frames), fine jewelry (e.g., diamonds, gold), electronics, any form of liquid, candle wax, food and beverage, and banned categories at the moment. You may find the full list of restricted and banned categories on our FAQ page or on our FAQ section below.

Frequently Asked Questions

  1. What is 'Find New Products' and how does it work? 

  1. It is our service where customers can source items via request depending on their needs and budget. We normally ask for these details (including the photo) on our form.

How it works:

  1. 1. Simply answer some questions on what you are looking for by filling up our form. The form will only take you a few minutes!

  2. 2. You will then receive updates on the items and your price quote in a week or two. 

  1. How many items can I source? Is there a limit?

  1. Yes, there is a limit of 10 items per request weekly. This applies to new and returning customers.
  1. What kind of products do you source? Can I request outside of your current categories? 

  1. We can source a diversity of unbranded items such as fashion, baby items, kitchenware, home decor and so much more! 

  2. However, we do have some restrictions on categories such as food and beverage, electronics, candle wax, any form of liquid, fine jewelry and banned categories such as:

      • • Counterfeit products
        • Firearms / firearm ammunition
        • Weapons (e.g., knives, explosives, etc.)
        • Products containing alcohol
        • Products containing drugs - prescription/legal/illegal
        • Cigarettes, cigars, tobacco, flammable, etc.
        • Dietary supplements
        • Animals
        • Animal products (e.g. fur) with the exception of leather
        • Pornography/offensive materials
        • Digital goods
        • Currency, coins, etc.
        • Fine art
        • Gambling items
        • Perishable foods, including meat, fish, vegetables, fruit, dairy products
        • Food in general
        • Used goods
        • Medical devices/accessories
        • Theft devices
        • Pesticides
        • Brands/branded items

        If you are unsure about products you’d like to source, please feel free to contact us via our contact form, or our sourcing form and we will get back to you as soon as possible. 

    1. How many days will it take to source the products?

    1. You will receive an email within 1 week from the date of request. Please do note this timing might change based on the number of requests we have received.

    1. What if I am not satisfied with the products that were sourced?

      1. We can most definitely find a product that satisfies you! Do make sure to send us specific specifications (pictures are encouraged) to make sure we find the best products based on your needs.